Visa tokens overtake payments giant’s physical cards in circulation

10:14 am Wednesday, August 24th, 2022

By Manya Saini

(Reuters) – Payments giant Visa Inc said on Wednesday it has issued over 4 billion network tokens worldwide through its security technology Visa Token Service (VTS), outpacing the total number of its physical cards in circulation.

VTS replaces 16-digit Visa account numbers with a token that only Visa can unlock, protecting the underlying account information.

“Without exposing the consumer’s account to fraud, tokenization enables frictionless, card-free payments,” Jack Forestell, executive vice president and chief product officer at Visa, told Reuters.

The popularity of the service driven by its promise of safer online transactions corresponds with the surge in online spending since the global outbreak of COVID-19.

E-commerce volume has grown by more than 50% since the onset of the pandemic, the world’s largest payments processor said in a statement citing data from the U.S. Department of Commerce.

Since launching VTS in 2014, Visa said it had issued 1 billion tokens by 2020, after which growth accelerated to 2 billion in 2021 before doubling this year.

The demand is not likely to ebb, with most consumers retaining the lockdown habit of swiping cards online and helped by ongoing investments from companies in making shopping on digital platforms more secure and user friendly.

“E-commerce is now happening everywhere. Online happens in-store as merchants look to provide more options for consumers. In-store, your phone can also be your Visa card,” Forestell added.

VTS, compatible with popular apps such as Alphabet Inc’s Google Pay and Apple Pay, runs as a payments security platform offering different solutions for retail consumers as well as institutions like banks and clearing houses.

Late in July, Visa reported quarterly profit that sailed past Wall Street estimates on the back of resilient consumer spending that has so far been undeterred by red-hot inflation as well as a summer travel boom across much of the U.S.

(Reporting by Manya Saini in Bengaluru; Editing by Krishna Chandra Eluri)